Frequently Asked Questions

This is a small list of some of the questions we are asked on a frequent basis. This is only an extra resource for you - feel free to call us with any questions regarding your vehicle or our shop.
  • My car vibrates when I am driving down the highway, should I have my alignment checked?

    Most of the time an alignment will not cause a vibration problem. You should have an experienced suspension and steering technician do a complete suspension evaluation. You may have worn or loose suspension parts or something as simple as a tire out of balance. Avoid paying more than you have to -- let our certified technicians diagnose and repair it the first time!

  • I see brake jobs advertised for low prices at the discount stores. Should I go there to have my brakes repaired?

    The low price you see advertised is usually a sales tactic to get you in the door. Its called bait and switch: they lure you in with a low price and then try to upsell you services you might not really need. You need to have a complete brake inspection performed by a qualified technician to see exactly what your car needs in order to bring it back to performing the way the manufacturer designed it to be. If the discount stores are doing low priced brake jobs, they are probably using inferior parts or unskilled labor.

  • My owner manual says I should have the transmission fluid replaced in my car periodically. How important is this?

    Over time, the fluid in your transmission breaks down, becomes contaminated and loses its ability to dissipate heat and properly lubricate the transmission. The number one reason transmissions fail is due to overheating. Performing this service could possibly save you thousands of dollars down the road that you would surely have to spend to replace the transmission. One other thing to consider when replacing your transmission fluid is that the internal filter will also need to be replaced. If you replace the fluid without replacing the filter, in virtually all circumstances all the dirt and contaminents in the filter go directly to the fluid as soon as you start the car.

  • Should I have my coolant/antifreeze flushed once a year?

    As you drive your vehicle, the acidity (pH) levels become out of balance in the coolant. This much more acidic coolant can actually eat away at hoses and internal engine components, which can cost you hundreds of dollars in repairs.

    Coolant also contains lubricants and sealers that help lubricate the water pump and seal internal parts of the engine. These lubricants and sealers break down over time and need to be replenished. Performing this service at regular intervals can help you save money over time.

  • I am hearing more and more about flushing my brake fluid. Should I have this done?

    Brake fluid is hygroscopic, which means it attracts moisture. When this happens, the boilng point of the brake fluid is lowered, which can affect braking efficiency, especially in mountain driving. Moisture also creates small rust particles, which can become lodged in some of the anti-lock brake valves on today's newer cars which could cost into the thousands of dollars to repair.

  • Should I be taking my car to one of those quick lube places to have the oil changed?

    Quick lubes are designed to get cars in and out as quickly as possible and run as many cars through as possible in a day's time. We have all heard the horror stories about drain plugs being left loose, the filter leaking and ruining an engine, and even oil installed in the brake master cylinder which ruins the brake system.

    When you have your oil changed by an independent repair facility who has trained and certified techinians, they are taking their time and not only chaning your oil, but are looking for potential problems that may be safety-realated as well.

    Having your oil changed at a shop with certified and trained technicians may cost a little more, but you can leave with some peace of mind that not only was everything was done right, but also that you're aware of potential problems down the road and when they'll need to be addressed.

  • Do I need an appointment for a repair?

    An appointment is recommended at Sheridan Brake & Alignment, especially if you plan to wait on your vehicle.

  • What credit cards do you take and do you accept checks?

    We accept VISA, Master Card and Discover. We do except checks with proper identification.

  • What will happen if I don't have the repairs done right now?

    Our top priority is to keep you and your passengers safe while riding in your vehicle. If the repair can wait, the advisors and the technicians will work together to help you prioritize the repairs and maintenance issues we've diagnosed.

  • How much is the cost going to be?

    Without inspecting your car thoroughly and talking with you about your concerns, it's impossible to give you an accurate estimate. If you're asking around at different shops for prices for a certain repair, keep in mind that many shops will quote you their lowest possible price, using the cheapest labor and the cheapest parts. Additionally, unless an ASE-Certified technician has done the diagnosis, it's possible that the repair that you're getting quotes for isn't at all (or is only part of) what your vehicle actually needs.

    As you're calling around, here are some things we suggest you ask the shop about:

    • Will your car be repaired by ASE-Certified Technicians with an average of 10 years of experience?
    • Are they a NAPA AutoCare Center who can back up the parts and labor for a minimum of 12 months/12,000 miles Nation Wide guarantee?
    • Will they provide you with a written estimate before work is performed?
    • Do they take the time to explain each item they find, and help you understand what is important, why, and how much money you can save in the long run by having it performed?
    • Will they give you a free ride to work or home while your car is being repaired?

    These are just some of the many reasons why people choose Sheridan Brake & Alignment! Wondering how else we're different? Click here to learn more!

  • Why does my car need maintenance if it's running fine?

    Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will minimalize the cost of repairs in the future.

  • Visit our promotions page to learn how you can save on our services!